Privacy Policy

Effective date: May 31, 2026

Paathika is a Bangladesh-focused educational app for students. This Privacy Policy explains how Paathika collects, uses, stores, and protects information when you use our mobile app, website, public content services, and related support channels.

Information We Collect

Paathika is designed to keep student learning simple and privacy-conscious. Depending on how you use the app, we may collect:

• App usage and device information: basic technical data such as app version, device type, operating system, language, crash reports, and performance logs.
• Learning content sync data: the current content version installed on your device so the app can check for updates and download the latest question-bank content.
• Support information: information you voluntarily provide if you contact us, such as your name, email address, message, screenshots, or issue details.
• Administrative account information: for authorized Paathika administrators only, we process login credentials, OTP verification records, role information, and audit logs to protect the platform.

Information We Do Not Sell

We do not sell personal information. We do not use student learning activity for third-party advertising profiles, and we do not share personal information with data brokers.

How We Use Information

We use information only for legitimate educational, operational, and security purposes, including to:

• deliver and update offline learning content;
• maintain app stability, performance, and compatibility;
• respond to support requests and troubleshoot issues;
• protect admin accounts, prevent unauthorized access, and maintain audit records;
• comply with legal, security, and platform obligations.

Offline Use and Content Updates

Paathika can be used offline after content is downloaded. When the app is online, it may contact our servers to check whether a newer content version is available. This check is used to keep educational content accurate and up to date.

Children and Students

Paathika is intended for educational use. We do not knowingly request unnecessary personal information from children. If a parent, guardian, or school believes a child has provided personal information that should be removed, please contact us and we will take appropriate action.

Data Sharing

We may use trusted service providers for hosting, storage, analytics, email delivery, security monitoring, or app distribution. These providers may process information only as needed to provide their services to Paathika. We may also disclose information if required by law or necessary to protect users, the app, or our rights.

Data Security

We use reasonable technical and organizational safeguards to protect information, including encrypted authentication credentials, OTP-based admin verification, access controls, and audit logs. No digital service can guarantee absolute security, but we work to reduce risk and respond responsibly to issues.

Data Retention

We keep information only as long as needed for the purposes described in this policy, unless a longer retention period is required for legal, security, backup, or operational reasons. Support requests and administrative logs may be retained to resolve issues and protect the service.

Your Choices

You may stop using the app at any time and uninstall it from your device. If you contact us for support or privacy requests, we may ask for enough information to verify and process your request.

Changes to This Policy

We may update this Privacy Policy as Paathika evolves or as legal, operational, or Google Play requirements change. When we update it, we will revise the effective date on this page.